Privacy Policy

Store Name: Ghazal
Website: www.ghazalx.com

Your privacy is important to us. This Privacy Policy explains how Ghazal (“we,” “our,” “us”) collects, uses, discloses, and protects your personal information when you visit our website www.ghazalx.com, place an order, or otherwise interact with us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information when you interact with our website:

a) Personal Information

• Name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely through third-party providers)

• Order history

b) Non-Personal Information

• Browser type and version

• Device type

• IP address

• Pages visited and time spent on site

• Referring URLs

• Cookies and tracking pixels

2. How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfill your orders

• To provide customer support and respond to inquiries

• To improve our website, services, and user experience

• To send order confirmations, shipping updates, or marketing emails (if you opt in)

• To detect and prevent fraud, unauthorized transactions, or other illegal activities

• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for the following purposes:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., DHL, FedEx, UPS)

• Email marketing platforms (e.g., Mailchimp, Klaviyo — if applicable)

• Legal authorities, if required to comply with law or protect our rights

All third parties are required to handle your data securely and only for the purposes specified.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Track and analyze site performance and usage

• Remember your preferences (e.g., cart items)

• Deliver relevant marketing and retargeting ads (e.g., via Facebook Pixel or Google Ads)

You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for accounting, legal, and reporting requirements.

7. Your Rights

Depending on your location, you may have certain rights over your personal information, including:

• The right to access, correct, or delete your data

• The right to object to or restrict processing

• The right to withdraw consent for marketing communications

• The right to request a copy of your data (data portability)

To exercise any of these rights, contact us at [contact@ghzazlx.com].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

9. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: [contact@ghzazlx.com]
🌐 Website: www.ghazalx.com